New Patients

New to the clinic? No worries, here is everything you need to know:

Considering Chiropractic?

We recommend that you take a look at our About page and the FAQ that can be found there. Have a question we haven’t answered? Get in touch with us, and we can help direct you to the right answer!

Booking

To book an appointment, simply get in touch with our staff at (902) 423-9223. See our Contact Page for more ways to get in touch. 

We will ask you some general questions and your reason for seeking chiropractic care, and then find a time that works best for you. Afterwards, we will email you some intake forms to fill in prior to your appointment.

Insurance

While Nova Scotia’s MSI plan does not cover chiropractic care, we are able to direct bill to many private insurance plans. Currently, we are able to  direct bill to: 

  • Alberta Blue Cross
  • Beneva
  • BPA
  • Canada Life
  • Canada Life – PSHCP
  • Canadian Armed Forces (CAF Blue Cross)
  • Canadian Construction Works Union
  • Chamber of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin
  • Cowan
  • D.A. Townley
  • Desjardins
  • Equitable Life
  • First Canadian
  • GMS
  • Greenshield
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Johnson
  • Johnston Group
  • LiUNA Local 183
  • LiUNA Local 506
  • Manion
  • Manulife
  • Maximum Benefit
  • Medavie Blue Cross
  • People Corportation
  • RWAM
  • Royal Canadian Mounted Police (RCMP Blue Cross)
  • Simply Benefits
  • Student VIP
  • Sunlife
  • TELUS Adjudicare
  • Union Benefits
  • UV Insurance
  • Veterans Affairs Canada (VAC Blue Cross)

Attention students!   Do you attend Dalhousie or Saint Mary’s and have a Student VIP plan? Ask us about our student pricing!

What to Bring to Your Appointment

  1. We advise patients to bring a pair of shorts. We keep a variety of shorts in case someone forgets, but most people prefer to bring something from home that they are most comfortable in. Shorts, as opposed to leggings or pants, as there are some nerve tests that may have to be done on the legs!  So long story short – wear your regular clothes, bring shorts to change into!
  2. If applicable, bring you private insurance information,  and we will direct bill.
  3. If you have decided to bring in a physical copy of your intake forms, be sure to have them on hand!

What to Expect at Your First Appointment

Initial appointments are an hour long. During this hour, your appointment will involve:

  1. A consultation (history and presenting complaints)
  2. An examination, which can vary depending on your injury.
  • These are performed in order for the chiropractor to establish a clinical impression/diagnosis for your condition.
  • They may order certain tests (i.e. x-rays) before advising chiropractic care or referring you to another health care professional.
  • If chiropractic care is indicated, your chiropractor will explain a treatment schedule (frequency and duration of your care) which will be dependent on your condition and examination findings.